What is Saas Churn & How Can It Be Reduced in Your Startup?
Churn is one of the most critical metrics in the Software as a Service (SaaS) industry, often referred to as the silent killer of startups. It is crucial for startups, especially those in the SaaS or subscription-based industries because it directly impacts revenue and growth. High churn rates can indicate customer dissatisfaction or a mismatch between the product